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Frequently Asked Questions

FAQ

  • How long will it take to receive a response after the inquiry?

    We attach great importance to every inquiry. On weekdays, we will respond to inquiries within 12 hours of receiving them.

  • Are you a factory or a trading company?

    We are a direct manufacturer with independent production capabilities. We have a modern production plant, as well as an international sales department, providing full process services from production to export.

  • What products do you mainly offer?

    We are a modern textile enterprise that encompasses design, production, and sales. Main products: Hotel bedding, including flat sheets, duvet covers, pillowcases, pillow inserts, hand towels, face towels, bath towels, and more.

  • Do you support customized production?

    Customized production is our core business. We can develop and manufacture based on the drawings or samples you provide.

  • What is the company's production capacity?

    The factory has a standardized production base of 8000 square meters, equipped with 12 production lines, with an average daily production capacity of 500 sets of bedding kits and 2000 bedding cores, which can efficiently respond to the hotel's large-scale procurement and emergency replenishment needs.

  • What is the number of personnel of the company?

    Our company currently has over 100 employees, including 5 professional technicians.

  • How to ensure product quality?

    We implement full process quality management. After each process, there is an inspection, and the final inspection of the finished product is 100% in accordance with customer requirements and international standards. 

  • What are the payment methods?

    The trade terms (such as FOB, CIF, etc.) will be confirmed when quoting. Batch production usually adopts a 30% advance payment method, with the remaining balance paid upon receipt of a copy of the bill of lading. We mainly accept T/T, but we can also negotiate to use L/C.

  • How to arrange the transportation of goods?

    We are close to the port and mainly use sea transportation, which is convenient and efficient. If urgent delivery is required, we can also arrange air freight through airports.

  • Which markets are the products mainly exported to?

    The products are exported to more than 30 countries and regions around the world, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada. 

  • What are the current foreign clients of the company

    We have successively cooperated with domestic hotel management groups such as Sheraton, Marriott, Hilton, Sofitel, Karen Plaza, Shangri-La, as well as multiple international hotel management groups and domestic hotel management groups such as Jinjiang, Jianguo, Yuehai, and Zhongzhou.